Help & Support

We're here to help you get the most out of InspectForge.

Contact Support

Email Support

Send us an email and we'll get back to you within 24 hours on business days.

[email protected]

Contact Form

Use our contact form to send a detailed message about your issue or question.

Open Contact Form →

Phone Support

Call us for direct support. Available Mon–Fri, 7 AM – 4 PM ET.

(260) 243-5047

Self-Service Resources

Common Questions

How do I reset my password?

Go to the InspectForge login page and click "Forgot Password." Enter your email address and we'll send you a reset link within a few minutes.

How do I cancel or change my subscription?

You can manage your subscription from your account settings under Billing & Subscription. To cancel, contact us at [email protected] and we'll process it promptly.

Does InspectForge work offline?

Yes. The InspectForge mobile app supports full offline mode. When connectivity is lost, an amber status bar appears at the top of the app so you always know your connection state. Inspection data, photos, and ratings are saved locally and sync automatically when you reconnect — no action required.

How do I download the mobile app?

The InspectForge mobile app is available on both the App Store and Google Play Store. Search for "InspectForge" or visit the App Store listing or Google Play listing.

How do I add a booking widget to my website?

Go to My Website > Booking Widget tab in the InspectForge app. Enable the widget, customize colors and scheduling rules, then copy the one-line embed code. Paste it into your Wix, WordPress, Squarespace, or any website. Clients will be able to select a service, pick an available time from your real calendar, and submit a booking request. See the full setup guide for details.

How do I delete my account?

To request account deletion, please email us at [email protected] with the subject "Account Deletion Request." We will process your request within 5 business days and permanently delete all associated data.

Mobile App Support

Having trouble with the InspectForge mobile app? Whether it's a login issue, sync problem, or a feature question, our team is ready to help.

App version, device model, and a description of the issue help us resolve things faster.

Email App Support

Request a Feature

Have an idea that would make your inspections faster or easier? Tell us what feature would save you the most time — real inspectors shape what we build next.

We only email you to follow up on this request. No spam, ever.

Support Hours & Response Times

Support Hours

  • Monday – Friday9 AM – 6 PM ET
  • Saturday10 AM – 2 PM ET
  • SundayClosed
  • Phone (Mon – Fri)7 AM – 4 PM ET

Expected Response Times

  • EmailWithin 24 hours
  • Contact formWithin 24 hours
  • Account deletionWithin 5 business days