Terms of Service

Effective Date: March 11, 2026

1. Agreement to Terms

By accessing or using InspectForge ("Service"), operated by INSPECT FORGE LLC ("Company", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Service Description

InspectForge is a cloud-based inspection management software that enables users to create, manage, and share professional inspection reports. The Service includes web and mobile applications, report templates, photo management, and other inspection-related tools.

3. Account Registration

  • You must be at least 18 years old to create an account
  • You must provide accurate and complete information during registration
  • You are responsible for maintaining the security of your account credentials
  • You are responsible for all activities that occur under your account
  • You must notify us immediately of any unauthorized account access
  • We reserve the right to refuse service or terminate accounts at our discretion

4. Subscription and Payment

4.1 Free Trial

We offer a 14-day free trial for new users. No credit card is required to start your trial. If you do not subscribe before the trial ends, your access to premium features will be restricted.

4.2 Paid Subscriptions

  • Subscriptions are billed monthly or annually in advance
  • All fees are in U.S. dollars unless otherwise stated
  • On the web, payment is processed through Stripe, our third-party payment processor
  • On iOS devices, payment is processed through Apple In-App Purchase and charged to your Apple ID account at confirmation of purchase
  • On Android devices, payment is processed through Google Play In-App Purchase and charged to your Google Play account
  • Subscriptions automatically renew unless canceled before the renewal date
  • No refunds are provided for partial billing periods
  • We reserve the right to change pricing with 30 days' notice

4.3 Subscription Plans

InspectForge offers the following subscription plans:

  • Starter: $39.99/month or $369.99/year — Perfect for individual inspectors
  • Pro: $69.99/month or $659.99/year — Advanced features for growing businesses
  • Business: $99.99/month or $949/year — Full suite for inspection companies

4.4 Auto-Renewal Terms

Your subscription will automatically renew at the end of each billing period unless you cancel. The following terms apply to auto-renewing subscriptions:

  • Payment is charged to your account (Apple ID, Google Play, or Stripe) at confirmation of purchase
  • Subscriptions automatically renew unless auto-renewal is turned off at least 24 hours before the end of the current subscription period
  • Your account will be charged for renewal within 24 hours prior to the end of the current period at the rate of your selected plan
  • You can manage and cancel your subscriptions by going to your account settings. For iOS users, subscriptions can also be managed in your Apple ID Account Settings. For Android users, subscriptions can be managed in Google Play Store settings
  • Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription

4.5 Cancellation

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period. You will continue to have access to the Service until the end of the paid period. For subscriptions purchased through Apple In-App Purchase, cancellation must be managed through your Apple ID Account Settings. For subscriptions purchased through Google Play, cancellation must be managed through Google Play Store settings.

5. SMS Text Messaging Program

5.1 Program Description

InspectForge sends transactional SMS notifications to registered inspection professionals who use the InspectForge inspection management platform. Message types include: inspection appointment reminders, report completion alerts, schedule change notifications, account verification codes, and pre-inspection agreement signature alerts.

5.2 Consent and Opt-In

Consent is not a condition of purchasing any goods or services. Inspection professionals may opt in to receive SMS notifications from InspectForge in either of the following ways:

  • Keyword opt-in: Text START to our designated InspectForge SMS number. You will receive a confirmation message once enrolled.
  • In-app opt-in: Check the SMS consent checkbox during the account setup or pre-inspection agreement process within the InspectForge platform at app.inspectforge.com.

In-App Opt-In Screens

The following screens show exactly where and how opt-in consent is collected within the InspectForge platform at app.inspectforge.com:

Screen 1 of 2 — Dashboard: SMS Notification Banner

Get inspection notifications via text

SMS reminders and alerts sent from +1 (260) 345-5575. Msg & data rates may apply. Reply STOP to opt out.

✕

Appears on the main dashboard for all registered users. Dismissed state is stored locally; users can re-enable from Settings.

Screen 2 of 2 — Pre-Inspection Agreement: SMS Consent Checkbox

Text me updates about this inspection

Receive booking confirmation, reminders, schedule changes, and report delivery via text message from +1 (260) 345-5575. Msg & data rates may apply. Reply STOP to +1 (260) 345-5575 to opt out at any time.

Displayed at the bottom of the Pre-Inspection Agreement signature flow. The inspector's client sees this checkbox before signing. Consent timestamp is recorded server-side.

By opting in through either method, you expressly consent to receive transactional text messages from InspectForge (INSPECT FORGE LLC). This program is intended for registered inspection professionals using the InspectForge platform.

5.3 Message Frequency and Rates

Message frequency varies based on your inspection activity. You may receive up to 5 messages per inspection (appointment reminder, report delivery alert, schedule update, agreement signature alert, and account verification). Message and data rates may apply. Your carrier's standard messaging rates apply to all text messages sent and received. InspectForge does not charge any additional fees for SMS notifications.

5.4 Sample Messages

The following are representative examples of messages sent through this program. All messages are sent from +1 (260) 345-5575:

  • From: +1 (260) 345-5575[InspectForge] Reminder: You have an inspection scheduled at 123 Main St, Anytown OH on 04/05/2026 at 10:00 AM. Reply STOP to +1 (260) 345-5575 to opt out.
  • From: +1 (260) 345-5575[InspectForge] Report #IF-2026-0142 for 456 Oak Ave has been delivered to your client and their agent. Reply STOP to +1 (260) 345-5575 to opt out.
  • From: +1 (260) 345-5575[InspectForge] Your verification code is 482901. This code expires in 10 minutes. You previously opted in to text messages. Reply STOP to +1 (260) 345-5575 to opt out.
  • From: +1 (260) 345-5575[InspectForge] Your client John Smith has signed the pre-inspection agreement for 789 Elm Dr. You may begin the inspection. Reply STOP to +1 (260) 345-5575 to opt out.
  • From: +1 (260) 345-5575[InspectForge] Schedule update: Your inspection at 321 Pine St has been rescheduled to 04/08/2026 at 2:00 PM by the client. Reply STOP to +1 (260) 345-5575 to opt out.

5.5 Opt-Out and Help

You can opt out of text messages at any time. To stop receiving messages, reply STOP to any message from InspectForge (+1 (260) 345-5575). You will receive a one-time confirmation message and no further texts will be sent. To re-enroll, text START to +1 (260) 345-5575. For help or questions about our SMS program, reply HELP to any message, or contact us at [email protected].

5.6 Supported Carriers

Our SMS program is supported by all major U.S. carriers including AT&T, T-Mobile, Verizon, Sprint, and others. Carriers are not liable for delayed or undelivered messages.

5.7 Privacy

Your phone number and SMS consent status are collected and stored in accordance with our Privacy Policy. Mobile opt-in data and phone numbers collected for this SMS program are never sold, rented, or shared with third parties or lead generators for any purpose. Your information is shared only with our SMS delivery provider (Twilio) solely for the purpose of delivering messages you have requested.

6. Acceptable Use

You agree NOT to:

  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights of others
  • Upload malicious code, viruses, or harmful content
  • Attempt to gain unauthorized access to the Service or related systems
  • Interfere with or disrupt the Service or servers
  • Use the Service for illegal activities or to harm others
  • Reproduce, duplicate, copy, sell, or resell any part of the Service
  • Reverse engineer or attempt to extract source code
  • Remove or modify any proprietary notices or labels
  • Use the Service to compete with us or build a similar product

7. User Content

7.1 Your Ownership

You retain all rights to the content you create using the Service, including inspection reports, photos, and notes ("User Content"). You are solely responsible for the accuracy and legality of your User Content.

7.2 License to Us

You grant us a limited, non-exclusive license to host, store, and transmit your User Content solely to provide the Service to you. We will not share your User Content with third parties except as necessary to provide the Service or as required by law.

7.3 Data Backup

While we perform regular backups, you are responsible for maintaining your own backups of important data. We are not liable for any loss or corruption of User Content.

8. Intellectual Property

The Service, including all software, designs, text, graphics, logos, and other content (excluding User Content), is owned by InspectForge and protected by copyright, trademark, and other intellectual property laws. You may not use our intellectual property without prior written permission.

9. Service Availability

We strive to provide reliable service but cannot guarantee 100% uptime. The Service may be unavailable due to:

  • Scheduled maintenance (we will provide advance notice when possible)
  • Emergency maintenance or security updates
  • Third-party service provider outages
  • Events beyond our reasonable control

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, INSPECTFORGE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify and hold harmless InspectForge, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorney fees) arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

13. Termination

We may suspend or terminate your access to the Service immediately, without notice, for:

  • Violation of these Terms
  • Fraudulent, abusive, or illegal activity
  • Non-payment of fees
  • Extended period of inactivity
  • At our sole discretion for any reason

Upon termination, you will lose access to the Service. Your User Content is retained for 30 days after cancellation so you can request an export, consistent with our Data Protection & GDPR policy, after which it may be permanently deleted.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by email or through the Service. Your continued use of the Service after changes become effective constitutes acceptance of the new Terms.

15. Third-Party Beneficiaries

Apple Inc. and its subsidiaries are third-party beneficiaries of these Terms of Service. Upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof. Other than as set forth in this section, these Terms do not create any third-party beneficiary rights.

Google LLC and its subsidiaries are third-party beneficiaries of these Terms of Service with respect to subscriptions purchased through Google Play. Upon your acceptance of these Terms, Google will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.

16. Governing Law

These Terms are governed by the laws of the United States and the state where InspectForge is registered, without regard to conflict of law principles. Any disputes shall be resolved in the courts of that jurisdiction.

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full effect.

18. Contact Information

If you have questions about these Terms, please contact us: